This Cancellation Policy explains how bookings, classes, subscriptions, and scheduled services may be cancelled on euderlo.
Users may request cancellation of eligible bookings or services subject to timing, service status, and applicable conditions.
If a class or session is cancelled before the scheduled start time and within the allowed notice period, cancellation may be accepted.
Cancellations made too close to the session time may result in partial charges or no refund depending on the service terms.
If a user fails to attend a scheduled session without notice, the booking may be treated as completed and cancellation benefits may not apply.
If a tutor or tuition center cancels a confirmed booking, users may be offered rescheduling, replacement options, or refund review.
Users may cancel future renewals where available. Ongoing paid periods may continue until the current cycle ends.
Use your account dashboard or contact support with booking details to request a cancellation.
Cancellation requests are reviewed promptly. Confirmations are usually sent after verification of booking details.
Frequent false bookings, abuse of cancellation options, or disruptive behavior may lead to restrictions or account action.
Unexpected events may be reviewed case-by-case to support fair outcomes for both students and tutors.
We may update this Cancellation Policy from time to time. Updated versions apply when published on this page.
For help with cancellations, contact our support team and we’ll guide you through the next steps.